Rockford, Illinois-based The Caldwell Group Inc. has unveiled a new tool for their distribution network to make the process of obtaining pricing and availability easier than ever.
The new Fast Find feature, part of Caldwellinc.com's Distributor Portal, gives channel partners instant, online access to distributor pricing and product availability.
Lisa Sympson, marketing manager at Caldwell, said: “Our customers asked and we listened. They wanted a fast and easy way to get pricing and availability so they can prepare quotes for their customers more quickly and serve them even more efficiently. And now they’ve got it. No more phone calls. No more waiting on hold. No more delays.”
To stay ahead in today’s ever-changing marketplace, manufacturers must quickly evolve to meet and exceed growing customer expectations. As a leading manufacturer of below-the-hook lifting equipment, Caldwell knows that online tools are expected. “Our most important job is supporting our distributors so they can serve their customers with ease. Caldwell is evolving our online experience to help them do just that. And, this is just the beginning!" Sympson said.
Caldwell distributors can follow three simple steps to get access today:
1. Distributors call 800.628.4263 or email email@example.com to request access.
2. Caldwell completes registration and sends an email with log-in credentials.
3. Distributors click on the Fast Find link and get started right away.