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Offering Inspections, Repairs, & Modifications

Caldwell’s Unparallelled Service Keeps Equipment Running as Designed

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Part of running a successful business is being efficient with both time and money; that also applies to your lifting equipment. Proper maintenance and timely service can keep your equipment running like new while reducing costs and increasing productivity and safety. The Caldwell Group and our network of authorized dealers provide many services that will keep your lifting equipment operating as efficiently as possible.

For more than 55 years, Caldwell has designed and manufactured high-quality material handling equipment. Our goal is to help you protect your investment in the most cost-effective way. We offer solutions that will increase the productivity and effectiveness of your lifter while ensuring the safety, reliability, and compliance of your equipment.

Training & Maintenance Consultations

A Caldwell Service Team member works with your operators to ensure proper equipment use and can create a customized maintenance plan around key wear points and trouble spots. From compliance and repairs to preventative maintenance, Caldwell will design a customized program to keeps your lifter and operators safe and productive. With more than 100 years of combined experience and knowledge, our team can customize a preventative, ASME-compliant maintenance program for your lifter.

Our custom maintenance programs minimize costly downtime, increase safety, and dramatically extend the life of your lifting equipment, thus protecting your investment. Maintenance is imperative, as identifying small repair issues early prevents major damage and failure later in the life of your equipment.

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The Caldwell Service Team utilizes the most current technology, testing materials, and ASME standards to provide you with accurate and up-to-date inspections. At our Rockford, IL, location, our in-house inspection team will perform a detailed inspection of your lifter. Detailed inspections identify any wear, damage, and compliance with applicable ASME standards. Before any repairs are made to your equipment, the Caldwell Service Team provides a complete inspection report describing the extent of damages, repairs required, and a firm quote.

We can also send an experienced technician to perform on-site inspections of your equipment through operational tests and visual examination. Minor repairs can often be performed on-site to help minimize downtime.

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From general maintenance to complete rebuilds, we offer all types of repairs to keep your equipment running safely and efficiently. Our quick turnaround keep all your lifting equipment up and running with minimal downtime.

Major repairs will be performed at The Caldwell Group in Rockford, IL, after an intense inspection and review of equipment. Once you have reviewed the inspection report and authorized repairs, Caldwell’s team of experienced engineers and technicians start the repair process.

After completing major repairs, the equipment is tested, repainted, and new capacity/warning labels are applied. Our commitment to quality and service holds true for our repairs, as each piece of equipment repaired by our team carries with it the same new product warranty that accompanies all of our products.

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Do you have a manual lifter that is reducing your efficiency? Are you anticipating an increase in load requirements? Caldwell offers modification services to retrofit your old lifter so your equipment can meet and exceeds your changing needs. The Caldwell Service Team can convert your manual lifter into a motorized lifter, improving your productivity while maintaining ASME compliance. We can also look at your current lifter to determine if it can be modified to fit the changing demands of your operation.

Our engineering team uses the latest design technology to determine if your lifter can be upgraded or modified, helping you tackle bigger loads, correct recurring issues, improve performance, and more.

All modifications are done in compliance with the most current ASME standards. After modification, equipment is tested, repainted, labeled, and covered by the same new product warranty that accompanies all of our products.

Ready to start receiving your services today? Fill out our Services Request Form and a team member will contact you to discuss the options available to you.

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