Employment Opportunities


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  • Customer Service Manager

    Position Type: Full Time | Location: Beloit | Salary: $79,365-$99,206 This position is responsible for the customer service/inside sales function, as well as providing distributor/rep data to the Technical Sales Manager (TSM) for Technical Sales Representatives (TSRs) in the organization. The role will ensure pricing and delivery schedule accuracy in M1 for active customers, data integrity for active accounts in all markets, and resolution/collection of all customer service issues impacting distributors or end users. In addition, the Customer Service Manager will maintain connectivity with the TSM, TSRs, and Engineering for high-level alignment to the company's yearly goals and objectives. Other duties include maintaining future responsibility of the CRM database for customer sales activity, leads, call accounting, and funnel management, while also providing world-class customer service to all end users. Job Duties: Establishes customer service/inside sales processes, aligned with TSR responsibilities, for handing day-to-day activity and problem resolution for distributors and end users. Trains staff and monitors to ensure policies are followed. Monitor, assist, and set strategic sales goals by supporting, mentoring and motivating the inside sales team. Communicates with Director of Business Development, technical sales & customers solutions managers while recommending changes to customer margin based on volume and other factors. Proactively identifies opportunities for sales process improvement including bottlenecks and inconsistencies within the department. Also ensures gathering all relevant information in support of VOC, customer expectations, lead management, quote follow up and phone interactions. Attends the weekly production meeting, communicates directly or through the customer service/inside sales team to notify end users, distributors, and reps of all delays. Promotes use of Caldwell’s electronic platforms and related tools by customer service team to record calls, opportunities, issues, sales funnel and resolution codes. Establishes expectations of behavior for the department and initiates programs and feedback methods to develop and maintain world-class customer service through community engagement in all departments. Manages and develops customer service/inside sales talent. Provides training and development opportunities and delivers performance management, as needed. Demonstrates the Caldwell Company Values in all work activities. Complies with and enforces all safety rules and requirements. Requirements: BS/BA degree in Business or related discipline or equivalent experience. Five years customer service/inside sales experience in positions of increasing responsibility and scope. Two years of customer service/inside sales management experience. Two years of experience in a manufacturing environment, preferably within the material handling business, demonstrating knowledge of product, channels, vertical markets and competition. Excellent written and verbal communication skills. Demonstrated proficiency with MS Office and a basic comfort level with technology. Proven customer service orientation toward both internal customers and end users. Proven ability to work effectively with individuals in various departments and levels. Proven ability to successfully manage multiple tasks in a rapidly changing environment. Knowledge of the rigging and/or crane industries a plus. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; use hands to finger, handle or feel; and to reach with hands and arms. Occasionally the employee is required to stand and walk. JOB: 2026-22

  • Laser Unloader (#2025-72)

    Job Duties: Unloads laser tables and puts parts away in designated areas. Performs quality checks on all parts and fills out QC sheet while unloading table. Coordinates with material handling to ensure parts are being stored correctly and old parts are removed as needed. Coordinates with laser operators for basic machine needs such as 6S tasks, leaning/changing grates, loading/unloading tables with plates, remnants, or skeletons. Maintains a clean and safe work environment. Reports defective tools and equipment. Complies with all safety rules and regulations. Demonstrate the Caldwell values in all work activities. Requirements: High school diploma or equivalent One year of forklift and overhead crane experience. One year material handling or laser experience Proven ability to read a tape measure. Ability to read and interpret blueprints, a plus Ability to use a PC for time collection. Ability to use basic hand tools. Physical Requirements: Continuously required to stand and balance, use forearm rotation, and engage in repetitive use of hands. Frequently required to walk; bend, twist, push/pull. Occasionally must squat and kneel; and talk or hear. Regularly required to lift or move up to 50 pounds. Must be able to see with corrected vision to nearly 20/20 to better and to differentiate colors. Position Type: Full TimePay: $19.00 - $26.58Job#: 2025-72

  • Material Handler - (#2025-13)

    Position Type: Full Time | On-Site: 4080 Logistics Pkwy, Rockford, IL Material Handler Job Description:Our air-conditioned shop provides a comfortable work setting. We are committed to investing in our employees, offering hands-on training, mentorship, and growth opportunities that will take your career to the next level. Be a part of a team that values craftsmanship, innovation, and your future success! Job Duties: Kits stock and/or sales order jobs from the work center priority list based on what is ready to be kitted and coming due. Routes kitted jobs to their designated staging areas. Routes kitted jobs to next operation based on the priority order the foremen assigns those jobs. Picks up all green tagged parts and takes them to the next staging area whether for OPPNT, painted in-house, outside operation, etc. Puts away stock or sales order parts that are not ready for kitting in the designated location. The location may be a temporary area in the Weld Warehouse. Manufacturing receipts stock parts into inventory. Maintains a clean and safe work environment. Reports defective tools and equipment. Complies with all safety rules and regulations. Demonstrates the Caldwell values in all work activities. Requirements: High school diploma or equivalent Minimum one year forklift experience Minimum one year overhead crane experience Proven ability to read a tape measure Good verbal communication skills Ability to read and interpret blueprints Physical Requirements:Frequently required to stand, sit, walk and stoop; bend, kneel or crouch; talk or hear. Regularly required to lift or move up to 50 pounds. Must be able to see with corrected vision to nearly 20/20 or better and to differentiate colors.

  • QC Inspector - Stock

    Responsibilities: Performs the final inspection process for all products moving through the department. Completes an inspection sheet to document compliance or issues for each inspected job. Completes nonconformance reports (NCRs) when a product does not meet the traveler, print or customer specs. Oversees packaging of stock product, manuals, and certs to prepare materials for shipping. Addresses problems such as damage, shortages and nonconformance issues with the appropriate internal person(s). Performs duties identified in the Assembler 2 description, when needed. Performs OSHA compliant inspections of below-the-hook (BTH) and material handling products. Performs proof testing for Dura-Lite product built in the facility. Demonstrates the Caldwell Company Values in all work activities. Removes trash and debris throughout the day and maintains clear aisles. Reports on defective tools and equipment. Complies with all safety rules and regulations. Requirements: High school diploma or equivalent ASQ certification as Certified Quality Inspector (CQI) or Certified Quality Technician (CQT) a plus. Three years of experience in Quality Inspection in a manufacturing environment One year troubleshooting and testing product failure experience One year forklift experience One-year overhead crane experience Ability to assemble and troubleshoot all Caldwell stock/standard product lines Ability to use hand measuring devices including calipers, angle finders and squares. Proven ability to read and interpret blueprints including welding, electrical and general symbols. Ability to read a tape measure. Strong knowledge of OSHA safety requirements Knowledge of ASME below-the-hook (BTH) standards Computer proficiency sufficient to enter data into an automated system and create inspection documents. Physical RequirementsEmployee is frequently required to stand, walk and use repetitive hand/wrist motion; occasionally required to twist/turn, stoop/bend, push/pull, squat, reach overhead and use forearm rotation. Employee must also be able to occasionally lift and carry up to 25 pounds. Vision corrected to near 20/20 required. Job#: 2025-76

  • Steel Service Center Foreman

    Position Type: Full Time | Estimated Pay: $64,286 to $93,428 per year This position is responsible for ensuring accurate oversight of the raw materials used in the Steel Service Center as well as ensuring timely and accurate cuts, based on the Work Center Priority Report and other production information tools. You will reprioritize workload to accommodate hot and rush job requirements to support production on-time delivery metrics and throughput. Other responsibilities include ensuring a safe work environment within and around the Steel Service Center. Responsibilities:• Runs and manages grids and daily reports including timecard audits, efficiency reports, and others as needed to ensure proper job time and standards management• Manages and develops direct reports by providing training and development opportunities, delivering quarterly feedback, and administering performance management guidance, as needed• Oversees timely cycle counts and works with the Planners to ensure accurate counts are updated; also contact the Planning group when stock levels in ERP do not coincide with actual inventory on the shelves• Creates and maintains work instructions for all processes in the SSC• Supports continuous improvement and LEAN efforts• Addresses defective tools and equipment• Coordinates with maintenance and scheduling to establish PM schedules for machines• Establishes and conducts stand up meeting (weekly, biweekly) schedule• Acts as a back-up for machines in the department including saws, flame-cut machine, laser machine and the nesting process; Caldwell will provide training on these operator skills, if needed• Demonstrates the Caldwell Company Values in all work activities • Complies with and enforces all safety requirements Minimum Education:• High school diploma or equivalent Minimum Work Experience: • Three years of supervisory or team lead experience in a manufacturing department required• Two years of exposure to equipment such as plasma, flame cut, laser, saw equipment, and/or bending/press break equipment, etc. preferred.• One year forklift experience• One year crane experience Minimum Skill Requirements:• Strong verbal communication skills• Proven ability to read and interpret blueprints• Proven ability to read a tape measure• Ability to use hand and measuring tools including calipers and micrometers• PC proficiency required Work Environment: Employee is frequently exposed to heat or cold, depending on the season. The noise level in the work environment can be periodically loud. Physical Requirements: While performing the duties of this job, employee is frequently required to stand; walk, and use repetitive hand/wrist motion; occasionally required to twist/turn, stoop/bend, squat, reach with hands and arm, use forearm rotation, and lift and carry up to 25 pounds. Vision corrected to near 20/20 required.

  • UX/UI Designer

    Posted on April 10, 2026 Position Type: Full Time | Location: Beloit/Hybrid Potential UX/UI DESIGNER JOB DESCRIPTION Are you a creative and technically skilled UX/UI Designer looking to make a meaningful impact? Caldwell Group Inc. is seeking a talented individual to join our team and play a pivotal role in shaping the user experience and interface design of our company website and digital platforms. This is an exciting opportunity to create intuitive and visually appealing experiences that align with our business goals and meet the needs of our customers and prospects. Responsibilities: Front-End Website Development: Drive continuous improvement of website design and functionality using user feedback, industry best practices, and emerging trends. Works closely with back-end/solutions developer to implement best practices for a full ecommerce website. Design and Prototyping: Create wireframes and prototypes to visualize and communicate design concepts, ensuring smooth and intuitive user experiences. Follow offline brand standards while enhancing their performance for the online experience. Asset Management: Be the conduit for our distributor partners to access product assets. Assist with the development of a CMS/PIM system to manage and share those assets. Research and Testing: Conduct user and industry research, usability tests, and QA testing to inform and evaluate design solutions. Digital Marketing: Develop, manage and report on performance of SEO strategies/search optimization, lead development efforts, and PPC campaigns. Email Campaigns: Design engaging email campaigns using Mailchimp, assisting the email program owner to grow the email file through marketing automation. ERP/CRM/DAM Integration: Collaborate with developer, marketing, sales, HR, and engineering teams to integrate ERP/CRM/DAM/Recruitment systems and manage data for personalized user experiences. Performance Analysis: Generate and analyze monthly reports on website performance metrics, user engagement, and conversion rates. Requirements: Bachelor’s degree in Graphic Design, Web Design, Computer Science, or a related field. Minimum of 5 years as a UX/UI Designer, preferably in e-commerce or manufacturing. Preferred Skills: Proficiency in web development technologies (.NET, Sketch, Adobe XD, Figma). Strong understanding of UX/UI principles, including user research, wireframing, prototyping, and responsive design. Expertise in SEO best practices and tools. Excellent communication and collaboration skills. Creative thinking and problem-solving abilities. Familiarity with Google Analytics and accessibility standards.

  • Video Production and Multimedia Internship

    Overview This internship plays a key role in helping the organization grow revenue and strengthen brand presence by producing high-quality video content and supporting multimedia projects across digital and print channels. This role will be on site at the Beloit office.Primary ResponsibilitiesVideo Production Takes and edits video for key product-in-use scenarios, marketing campaigns, employee engagement initiatives, and company events.Supports the development of video concepts, storyboards, scripts, and visual sequences in collaboration with the Content Strategist, Graphic Designer and Marketing Director.Ensures all video content aligns with brand standards, organizational messaging, and audience expectations.Assists in capturing photos and other visual media to support video storytelling needs.Organizes and manages video files, footage libraries, and version control. Visual & Multimedia Design Assists the Graphic Designer with the production of multimedia assets including website graphics, social media content, email promotional creative, catalogs, trade show materials, banner ads, and print advertising.Creates marketing materials that speak to target audiences in an effective, engaging way.Helps identify KeyShot image needs and facilitates the process of acquiring new 3D/visual assets. Marketing CollaborationWorks with the Graphic Designer and Marketing Director to translate marketing requirements into compelling visual and video campaigns.Supports graphic needs for internal communications and company events.Assesses current competitor video and visual offerings to identify opportunities for differentiation. Minimum EducationRecent graduate of, or currently enrolled in, a program related to multimedia production, video editing, graphic design, digital media, or a similar field.Minimum Work ExperienceA strong portfolio demonstrating video editing skills and visual storytelling. Portfolio should showcase how multimedia solutions support business or communication objectives.Minimum Skill RequirementsProficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut, DaVinci Resolve).Understanding of multimedia, print, and digital design principles.Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign).Ability to present creative work to the marketing team and company leadership.Photography experience is a plus.

  • Warehouse Lead, Logistics (#2025-64)

    Position Type: Full Time | Location: Caldwell Manufacturing, Logistics Parkway, Rockford, IL | Pay Range: $21.87 - $32.81 | Job#: 2025-64 Job Duties: Leads day-to-day activities of shipping team members and trains new hires on shipping processes and procedures. Helps develop team members by providing training and development opportunities and delivering regular feedback. Develops and maintains a schedule for Shipping Techs to meet customer shipment demand. Works with the Shipping Specialists to consistently maintain the sales order backlog at least 2 – 3 days ahead. Warehouse bin locations are set up using an approved labeling methodology and maintained as stocked product and stocking levels change. Monitors the put away process and entry of goods in the ERP system so that all stock items are put away by the scheduled due date. Oversees department activities to pack, seal, label and affix shipping documents to prepare materials for shipping. Creates and maintains work instructions for all processes in the Shipping Department. Supports continuous improvement and LEAN efforts. Encourages and promotes a continuous improvement mindset. Addresses problems such as damage, shortages and nonconformance issues with the appropriate internal person(s). Keep record of damages and claims filed. Requisitions and stores shipping materials and supplies. Establish and conduct a stand-up meeting schedule. Demonstrates the Caldwell Company Values in all work activities. Maintains and enforces a clean and safe work environment. Trash and debris are removed throughout the day and clear aisles are maintained. Addresses defective tools and equipment. Minimum Education: High school diploma or equivalent Minimum Work Experience: Three years of domestic and export shipping experience in a manufacturing environment Three years of experience using web-based carrier software and ERP software Two years of leadership experience One year of forklift and overhead crane experience Minimum Skill Requirements: Strong knowledge of logistics and packaging processes Proven ability to read and interpret blueprints Exceptional written and verbal communication skills Proven ability to read a tape measure Proven basic math skills PC proficiency using Word, Excel and Outlook Physical Requirements:Employee is frequently required to stand, walk and use repetitive hand/wrist motion; occaionally required to twist/turn, stoop/bend, push/pull, squat, reach overhead and use forearm rotation. Employee must also be able to occasionally lift and carry up to 25 pounds. Vision corrected to near 20/20 required.

  • Water Jet Operator (#2025-44)

    Position Type: Full Time | Pay Range: $19.69 - $29.53 per hourJob Duties:Water jet cuts plate to engineering specs. including loading and adjusting cutting parameters to ensure parts are cut with acceptable quality.Prepares materials for cutting by setting up and securing them on the cutting table.Loads and executes cutting programs on the machine.Monitors the cutting process.Performs routine maintenance on water jet cutting equipment including cleaning, lubricating, and replacing worn parts.Changes cutting heads and abrasive materials, feeding tubes, etc. as needed.Identifies and troubleshoots issues with the machine, making adjustments or repairs, as needed.Performs safety check and records results on daily, weekly check sheets.Affixes part number sticker to the appropriate part.Nests parts to assign cut sheets. Imports cut files, sets lead ins and saves.Demonstrates the Caldwell Company Values in all work activities.Complies with all safety requirements and maintains a clean and safe work station. Reports defective tools and equipment.Minimum Education:High school diploma or equivalentMinimum Work Experience:Two years Water Jet Operator experience (or a similar role).Forklift experienceMinimum Skill Requirements:Proven ability to read and interpret blueprints.Proven ability to read a tape measure.Proficiency using computerized control systems for water jet cutting.Strong problem-solving skills, attention to detail and communication skillsPhysical Requirements:While performing the duties of this job, the employee is continuously required to stand. The employee is frequently required to walk, handle or feel, reach with hands and arms.. Occasionally the employee must twist/turn, bend, reach overhead, crouch, kneel, push/pull, lift up to 50 pounds, engage in repetitive use of hands, talk and listen.

  • Welder, First Shift

    Position Type: Full Time | Shift: 1st | Estimated Pay: $23.83 - $35.74 per hour 1st SHIFT WELDER Job Description Are you a skilled welder looking for an opportunity to grow your career in a supportive and dynamic environment? Join our 1st shift welding team where we prioritize your professional development and offer multiple levels for advancement. Our air-conditioned shop provides a comfortable work setting, allowing you to focus on refining your skills. We are committed to investing in our employees, offering hands-on training, mentorship, and growth opportunities that will take your welding career to the next level. Be a part of a team that values craftsmanship, innovation, and your future success! (See the cool projects you might get to work on here: https://www.caldwellinc.com/blog This position is responsible for fabricating & welding processes on heavy lifting equipment. Performs basic fit up operation in preparation for welding. Generally welds stock and standard products that may require the use of fixtures. Performs MIG welding on products with low complexity of moving parts. Regularly welds plate thicknesses up to 1/4" Meets welding time and quality standards, as established by the organization. Uses overhead crane to position weldments. Demonstrates the Caldwell Values in all work activities Maintains a safe work environment. Reports defective tools and equipment. Complies with all safety rules and regulations. Requirements: Minimum High School or equivalent education Minimum 3 years welding experience Minimum 3 years fit-up experience Demonstrated proficiency welding up to 3/8” Experience with metal core spray transfer using O45 and O52 diameter wire preferred Proven ability to read and interpret blueprints Demonstrated ability to perform layout work for drilling Proven problem solving and troubleshooting skills Ability to use hand plasma and air arc tools Certified for overhead crane and forklift Ability to earn a Caldwell MIG welding certificate Physical Requirements While performing the duties of this job, employee is continuously required to stand, frequently required to handle or feel, reach with hands and arms, engage in repetitive use of hands; and occasionally must bend, reach overhead, crouch, kneel, push/pull, lift up to 50 pounds and talk and listen.

  • Welder, Second Shift

    Position Type: Full Time | Shift: 2nd | Estimated Pay: $23.83 - $35.74 per hour2nd SHIFT WELDER Job DescriptionAre you a skilled welder looking for an opportunity to grow your career in a supportive and dynamic environment? Join our 2nd shift welding team where we prioritize your professional development and offer multiple levels for advancement. After a brief training period on 1st shift, you will be eligible for a $5.00/hour shift premium when you move to the 2nd shift schedule. Our air-conditioned shop provides a comfortable work setting, allowing you to focus on refining your skills. We are committed to investing in our employees, offering hands-on training, mentorship, and growth opportunities that will take your welding career to the next level. Be a part of a team that values craftsmanship, innovation, and your future success! (See the cool projects you might get to work on here: https://www.caldwellinc.com/blogThis position is responsible for fabricating & welding processes on heavy lifting equipment.Performs basic fit up operation in preparation for welding. Generally welds stock and standard products that may require the use of fixtures.MIG welds on products with medium complexity of moving parts and medium tolerances. Regularly welds plate thicknesses up to 3/8” and occasionally up to 1/2.”Meets welding time and quality standards, as established by the organization.Performs minor assembly periodically.Uses overhead crane to position weldments.Demonstrates the Caldwell Values in all work activitiesMaintains a safe work environment. Reports defective tools and equipment.Complies with all safety rules and regulations.Requirements:Minimum High School or equivalent educationMinimum 3 years welding experience Minimum 3 years fit-up experienceDemonstrated proficiency welding up to 3/8”Experience with metal core spray transfer using O45 and O52 diameter wire preferredProven ability to read and interpret blueprintsDemonstrated ability to perform layout work for drillingProven problem solving and troubleshooting skillsAbility to use hand plasma and air arc toolsCertified for overhead crane and forkliftAbility to earn a Caldwell MIG welding certificatePhysical RequirementsWhile performing the duties of this job, employee is continuously required to stand, frequently required to handle or feel, reach with hands and arms, engage in repetitive use of hands; and occasionally must bend, reach overhead, crouch, kneel, push/pull, lift up to 50 pounds and talk and listen.Apply Today